RESOLVING DISAGREEMENTS

DISTRICT BULLETINS, REFERENCES GUIDES, AND OTHER DISTRICT RESOURCES

Publications from the Division of Special Education

REF-049897.2: Special Education School and Family Support Services (Call Center and Complaint Response Unit), February 13, 2019

The purpose of this Reference Guide is to inform schools and offices of the Special Education School and Family Support Services (SFSS) Unit, which has been established to support the District’s complaint management system by assisting Los Angeles Unified School District (District) staff and families with inquiries, concerns, and/or complaints related to special education through the Division of Special Education Call Center and Complaint Response Unit (CRU).

REF-1410.9:   Special Education Dispute Resolution - The Three Options for Parents Wishing to Initiate a Form of Dispute Resolution Regarding the Proposed Components of an IEP: (1) Informal Dispute Resolution, (2) State Mediation Only, and (3) Formal Due Process Proceedings, September 4, 2017

The purpose of this Reference Guide is to provide schools with updated information and to clarify procedures for addressing parent/guardian/student (18-21) (hereinafter referred to as “Parent”) disagreement(s) with the Individualized Education Program (IEP) offer of a Free and Appropriate Public Education (FAPE).  

 Other Divisions and Offices

Educational Equity Compliance Office Website

Alternative Dispute Resolution (ADR) and California Department of Education (CDE) Special Education Compliance Complaints

Uniform Complaint Procedures (UCP)