• Consolidated Accountability System for Employees

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     System Status    The CASE Application and CASE Reports are currently available to all active users.

     

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  • Release Notes - 9/12/2019

    Posted by CASE Core Team on 9/12/2019

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    General

    On the CASE home page (CASE Summary Page), the default list of cases now correctly displays All Cases, and not just Active Parent Cases.

    The spelling of the word 'Personnel' was corrected in the Employee Details (Assignment Details) pop-up window.

    Child Cases/Triggers

    The application will no longer allow users to associate a new Child Case to a closed Parent Case - the Add New button is not available.

    HR Reps now have read-access to Arrest data.

    CASE Reports

    When experiencing issues with accessing CASE Reports, check the Get Data webpage first for updated troubleshooting guidelines.  

    • 403 Error:  Check the Get Data website for the latest resources available on how to reset your site bookmark.
    • 404 Error:  This is an intermittent browser error which usually clears on its own in 5-10 minutes - it is recommended that users log in with a private (Firefox) or incognito (Chrome) browser window to minimize its occurrence. 
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  • User Group Meeting Updates

    Posted by CASE Core Team on 8/23/2019

    Minutes from the 8/19 User Group meeting will be available to participants following the conclusion of the voting period for trigger placement.

    Next Meeting:  October 21 

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  • Accessing CASE Reports - Troubleshooting 7/30/2019

    Posted by CASE Core Team on 7/30/2019

    For those who are still experiencing connection issues for CASE Reports, review the attached job aid here.  For additional troubleshooting tips, click here to access the Get Data webpage.

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  • Release Notes - 7/18/2019

    Posted by CASE Core Team on 7/22/2019

    General

    Users may now edit the Incident Type on a Parent Case by clicking on the pencil icon and saving changes - the action may also update associated active Child Cases.

    Users should experience fewer intermittent application timeout issues - previously reported errors have since been resolved.

     

    Child Cases/Triggers

    The Manual Closure drop down list of values for related triggers have been updated to include Other, add missing values, and correct misspellings.

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  • User Group Archives

    Posted by CASE Core Team on 6/10/2019

    User Group Meeting participants can view and download agendas, handouts, and/or minutes from prior meetings:

    Agendas

    Handouts

    Minutes

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  • Release Notes - 6/4/2019

    Posted by CASE Core Team on 6/6/2019

    Child Cases/Triggers

    The Comments section has been hidden on the Add New Child Case creation window for each trigger.

    In the Contacts drop down list, corrections were made to the Office of General Counsel option.

     

    Certificated Discipline

    Users are now able to save names in the Arbitration Details section of a Certificated Discipline child case.

    Comments (-1)

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