-
MyData Student Search Issue
System Status Is On Line
Please be aware, to search for an individual student by Name or ID, follow this path: Click on the MyData selection> Student Search> Search by Name and ID>
Make sure to use upper case as instructed. (All Caps)
You can search by entering a partial student name or District ID. Entering all fields is not required.
If you are only entering the District ID, make sure the field for Last Name is empty, remove the word LASTNAME etc. Then click on Apply
Do not use the student search screen from the landing page, currently there is an issue with that search feature.
MyData/GetData Access Issues:If your access was recently updated, or removed, please go to oneAccess and request the appropriate role again. If oneAccess still displays a current access role, please revoke/remove that previous role before applying again. Any HR employee assignment updates on July 1, 2022 or after, resets your access automatically.
You will need to apply for access again. This is a regular security process.
If you need to review your role, or if you need more information about access, here is the link for the MyData Access Job Aid.
Any other issues with access please contact helpdesk. https://www.lausd.org/helpdesk
-
MyData URL Bookmarked or Saved to Favorites (403 Forbidden Error)
Users who have bookmarked the MyData or GetData URL might experience a 403 Forbidden Error.
Please delete your current bookmark for MyData, delete your history, close the browser, then open your browser again, go to mydata.lausd.net and then click on the MyData Logo. Bookmark the new URL if needed or save it to favorites. We encourage users to always go to MyData site first and then login from here.
If you have any issues, please open a ticket and assign it to MyData Helpdesk.
