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How to Add Apple Replacement Device to Remedy?

Apple Replacement School Job Aid 20211006.pdf 278.68 KB (Last Modified on October 22, 2021)

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How to Add Filters to Reports?

Assets Deploy Salvaged Devices 20210915.pdf 206.75 KB (Last Modified on September 15, 2021)

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How to Conduct a Year End Physical Inventory?

End of Year Physical Inventory Publisher 02.14.2023 v3.pdf 178.05 KB (Last Modified on February 14, 2023)

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How to Designate and/or Remove IDM in the Principal's Portal?

Desingate and remove IDM 20210907.pdf 584.83 KB (Last Modified on September 15, 2021)

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How to Generate Barcode Labels?

Barcode labels for school 20210907.pdf 234 KB (Last Modified on September 15, 2021)

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How to Generate Inventory Report?

Generate inventory report 20230606 PDF.pdf 311.58 KB (Last Modified on June 6, 2023)

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How to Obtain Device Activity Report?

MDM Last User Report Ticket 20211014.pdf 319.53 KB (Last Modified on October 14, 2021)

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How to Request Salvage Pick Up for Computing Devices?

Salvage SRD Guide and Workflow.pdf 419.6 KB (Last Modified on September 11, 2023)

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How to Request Warranty Repair?

How to request warranty repair 20230607.pdf 158.4 KB (Last Modified on June 7, 2023)

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How to Send Damaged Apple Device Under Warranty for Repair?

Send Apple Device for Repair 20211022 workflow and job aid.pdf 265.6 KB (Last Modified on October 22, 2021)

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