ITD Quarterly Report - October 1 to December 31 2016

Our Quarterly Report summarizes ITD's performance during the second quarter of 2016-2017 (October 1 to December 31). 
The report includes the following:
  • Status on IT Operations - Key Metrics for IT Customer Support, System Uptime, School Visits for Preventative IT "Health" Checks, etc.  
  • Status on IT Projects through December 31, 2016 - Updates on Scope, Schedule, and Budget for IT projects that are high or medium complexity and/or risk
  • Progress on ITD's 2016-2017 Goals
    • Our key accomplishments aligned to each goal
    • Data that demonstrates our progress against the measures of success for each goal
    • Any obstacles or challenges hindering our progress and our plan to resolve these issues