• RESOURCES

Family and Community Recovery Guide 

Family and Community Recovery Guide is designed to provide valuable information and resources during natural disasters.

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  • Family Hotline

    For more information and updates, you may call the Family Hotline at (213) 443-1300 between 7:30 a.m. and 5:00 p.m., Monday through Friday.

    Childcare

    YMCA

    Your local YMCA is opening its doors for children of essential workers and children of families who were displaced, evacuated or lost property.  This child care program is designed to support children of essential workers and children of families who were displaced, evacuated or lost property, who cannot attend school because their school has closed for the day.  

    For a list of our 28 Y centers, please visit www.ymcala.org/locations

    Please note that our beloved Palisades-Malibu YMCA center was completely destroyed by the fire and is no longer operating a physical location.  Our Santa Anita (Monrovia), Hollywood, Pasadena-Sierra Madre YMCA centers are currently closed due to close proximity to the fires and power outages

    San Fernando Boys and Girls Club

    The Boys & Girls Club of San Fernando Valley is open tomorrow from 9am to 6:45pm.

  • Food Resources 

    LA Regional Food Bank
    Visit the LA Regional Food Bank to find locations offering free groceries and meals for those affected by wildfires or other emergencies.

    CalFresh Disaster Assistance

    Disaster CalFresh provides food assistance to individuals and families impacted by natural disasters. Learn about eligibility and locations to apply here: Disaster CalFresh Information.

    LA County Restaurants Offering FREE MEALS

    A list of LA County Restaurants offering free meals to those affected by LA County fires and first responders.

    Beverly Hills

    • Crustacean — Open on January 9, offering free pho and garlic noodles to evacuees, first responders, and firefighters
      • 468 N Bedford Dr, Beverly Hills, CA 90210

    Brentwood

    • Planta Cocina— This vegan restaurant in Brentwood and Marina del Rey is offering a free to-go meal for first responders and anyone else affected by the fire.
      • 11754 San Vicente Blvd, Los Angeles, CA 90049 (Brentwood Location)
      • 4625 Admiralty Way Suite 104, Marina Del Rey, CA 90292 (Marina Del Rey Location)
    • Teleferic Barcelona— This ritzy Spanish restaurant in Brentwood is offering takeout orders of paella for first responders and evacuees, while supplies last. Just stop by the restaurant.
      • 11930 San Vicente Blvd, Los Angeles, CA 90049

    Culver City

    • Harold’s Kitchen— Evacuees and first responders can stop by this famous fried chicken joint from Chicago for two free meals per family or household. It’s located inside Westfield Culver City. Note that this is not being offered at the larger Hollywood location.
      • 6000 Sepulveda Blvd Suite 1305, Culver City, CA 90230

    Echo Park

    • Lowboy — The Echo Park bar is offering free burgers and fries to Angelenos in need of food from 3 p.m. until they are out of supplies. Meals can be picked up at its to-go window.
      • 1540 Sunset Blvd, Los Angeles, CA 90026

    Inglewood

    • Sunday Gravy — Open on January 9 and offering free meals to first responders and evacuees, plus accepting donations to purchase a meal for someone else
      • 1122 Centinela Ave, Inglewood, CA 90302

    Koreatown

    • Love Hour — Open on January 9 from 5 p.m. to 10 p.m. accepting donations and offering free meals for firefighters and anyone affected by the fire
      •  532 S Western Ave, Los Angeles, CA 90020

    Melrose Hill

    • Bar Etoile — Open on January 9 and offering free meals for those in need
      • 632 N Western Ave, Los Angeles, CA 90004

    Mid-Wilshire 

    • Descanso Restaurant— Today, January 9, this newly opened Mexican restaurant is offering a free meal to anyone who has been displaced by the fires. Just stop by the restaurant.
      • 5773 Wilshire Blvd, Los Angeles, CA 90036

    Pico-Robertson

    • The Rooster – One of the city's best breakfast burrito purveyors is offering one free takeout meal for first responders and anyone affected by the fires from today (Thursday) through Sunday.
      • 8809 W Pico Blvd, Los Angeles, CA 90035

    Silver Lake

    • LaSorted’s — Open for business and offering free meals to first responders and evacuees on January 9 at both the Silver Lake and Chinatown locations
      • 2847 Sunset Blvd, Los Angeles, CA 90026

    Studio City

    • OyBar — Open from 5 p.m. to 8 p.m. offering free meals to those in need, and donating any proceeds to World Central Kitchen
      • 12446 Moorpark St, Studio City, CA 91604

    Virgil Village

    • Be U — Open until 3:30 p.m. on January 9, offering free meals to evacuees and first responders
      • 557 N Hoover St, Los Angeles, CA 90004

    Westlake

    • Brooklyn Bagels – First responders and evacuees can pick up free bagels and spread from this longtime bagel shop on Beverly Boulevard. Just stop by to pick them up.
      • 2223 W Beverly Blvd Los Angeles, CA 90057

    Westwood

    • House of Mandi— This halal Yemeni restaurant is offering free meals for fire evacuees who stop by the restaurant, which remains open from 11am to 1am daily. 
      • 1083 Gayley Ave Los Angeles, CA 90024

    Virtual Academy Schools

    LAUSD Virtual Academies offer students in grades TK-12 a flexible online learning experience tailored to individual needs. Visit https://www.lausd.org/virtualacademy for more information on how to enroll.

    Mental Health and Wellness Resources

    Los Angeles Unified prioritizes the mental health and well-being of students, families, and employees, providing critical support during challenging times.

    • Psychological First Aid (PFA): An evidence-based approach to help children, teens, adults, and families cope in the immediate aftermath of a disaster.
    • The National Child Traumatic Stress Network (NCTSN): Offers resources on helping children manage the emotional impact of wildfires.
    • Student and Family Wellness Resource Line
      • Phone: (213) 241-3840
      • Hours: Monday–Friday, 7 a.m. – 6 p.m.
    • Services: Mental health support for students and families.
      Access: Tele-mental health services here
    • Employee Assistance Service for Education (EASE)
    • 24/7 Support Line: 800-882-1341
    • Services: Support for LAUSD employees' mental health and well-being
    • Additional Resources:
      • National Disaster Distress Helpline: 1-800-985-5990

  • Student Support and Attendance Services

    Los Angeles Unified provides resources and support to ensure that students and families can continue their education and access essential services during times of need.

    • Enrollment Guide for Displaced Families can be downloaded here
    • Homeless Education Office: Families who have lost their residence can connect with their designated school site homeless liaison or contact the Homeless Education Office directly at 213-202-7581 for assistance.
    • Youth and Family Support: Youth (ages 18-24) and families with children under age 18 experiencing homelessness can access additional support through the Youth or Family Coordinated Entry System (CES). Contact the closest CES site for services available across LA County.

    Support for Employees

    Support is available to employees affected by emergencies to ensure their well-being and engagement.

    Transportation Support for Students

    Reliable transportation options are provided to ensure access to schools and resources during emergencies.

    • Metro GoPass: LAUSD students can access free transportation via the Metro GoPass Program.
    • Metro Alerts: For the latest Metro alerts on rail and bus line closures, visit Metro Alerts.
    • Big Blue Bus: Free rides to Westwood evacuation center, click here for more details. 

    How to Receive Free Uber and Lyft Rides During LA Wildfires

    • Uber: Apply the promo code "WILDFIRE25" in the Wallet section of the Uber app before requesting a ride to designated locations. Note: The discount does not apply to tips and cannot be combined with other promotions/discounts. Instructions for applying promo codes can be found here.
    • Lyft: Los Angeles residents can use the code "CAFIRERELIEF25" in the app for two rides up to $25 each ($50 total).

  • Housing Assistance

    Resources are available to help families affected by wildfires secure temporary housing during emergencies.

    Airbnb.org Free Housing for Wildfire Victims Airbnb.org, in partnership with local nonprofit 211 LA, offers free temporary housing to Los Angeles County residents displaced by wildfires.

    • Targeted Areas: Altadena, Malibu, Pacific Palisades, Pasadena, Santa Monica, Sylmar
    • Details: Stays are funded by Airbnb.org and generous hosts offering homes for free or at a discount.
    • How to Access: Contact 211 LA directly to request housing.
      This program is part of Airbnb.org's disaster response efforts, which have supported hurricane, flood, and earthquake survivors worldwide.

  • General Support and Assistance Resources

    American Red Cross The American Red Cross Los Angeles Region provides 24/7 support for individuals and families displaced by disasters, including wildfires, earthquakes, and home fires.

    • For Immediate Assistance: Call (800) 675-5799.

    Federal Emergency Management Agency (FEMA) To locate shelters near you, text "SHELTER" and your zip code to 43362.

    Business Assistance – Los Angeles County Economic Development Corporation (LAEDC)
    The LAEDC offers resources to support businesses impacted by natural disasters, including:

    • Wildfire Economic Recovery Resources (to be released): Business-interruption grants and assistance.
    • Business Assistance Team: Available now for immediate support.
    • Guide to Planning for Business Operations After Natural Disasters: Access here.

    Replacing Lost Documents

    • USA.gov: Steps to replace government-issued ID cards.
    • Red Cross Guide: "Picking Up the Pieces" offers disaster recovery tips. View the guide here.

    Additional Resources

    The Mutual Aid LA Network has created a list of information sites, housing, and animal shelters, which can be found here www.tiny.cc/malan-fire.

    SAG-AFTRA has created a Wildlife Fire Emergency Resources guide, which can be found here.

    City/County Resources: Emergency Services and Information

    Los Angeles County Office of Education Resources

    • Explore essential resources provided by the Los Angeles County Office of Education (LACOE) to support students, families, and educators during emergencies and critical situations. Visit LACOE's LA FIRES Resource Page for guidance, tools, and updates aimed at ensuring the safety, well-being, and continued learning of the Los Angeles education community.

    Access to city and county services helps families navigate wildfires and related emergencies.

    • Non-Emergency City Services: Visit the LA City Website for local resources.
    • Report and Track Power Outages: Check your utility provider's website for updates.
    • Find Evacuation Orders: View current evacuation orders.
    • CalFire Updates: Stay informed on wildfire activity at CalFire.

    Wildfire Alerts and Tracking

    • LA County Alerts: Sign up for real-time emergency alerts at Alert LA County.
    • Fire Tracking Tools:
      • Protect Genasys: Evacuation orders and fire tracking.
      • CAL Fire Current Incidents: View here.

    Watch Duty App: Provides real-time fire updates.

    Shelters for Evacuees

    • Westwood Recreation Center: 1350 Sepulveda Blvd, Los Angeles, CA 90025 (Pets in crates welcome).
    • El Camino Real Charter High School: 5440 Valley Circle Blvd, Woodland Hills, CA 91367.
    • Richie Valens Recreation Center: 10736 Laurel Canyon Blvd, Pacoima, CA 91331.
    • Northridge Recreation Center: 18300 Lemarsh St, Northridge, CA 91325.
    • Pierce College Equestrian Center: 6201 Winnetka Ave, Woodland Hills, CA 91367 (Large animals).
    • Hansen Dam Equestrian Center: 11127 Orcas Ave, Sylmar, CA 91342 (Large animals).

    Note: Shelters are pet-friendly, with large animals directed to equestrian centers such as Hansen Dam and Pierce College.

    For more evacuation shelters, visit LA County Emergency Shelters.

    Assistance from Congressional Representatives

    Need help navigating federal resources during an emergency?

    Wildfire Preparedness and Safety

    If someone you know has received an evacuation order from an area with active wildfires, please encourage them to follow the evacuation order. To search for a specific address that might be impacted, visit protect.genasys.com. Evacuation shelters for residents and animals are available on https://lacounty.gov/emergency/.

    Being informed and prepared can save lives during a wildfire. Explore these resources for guidance:

    Power Outages

    Guidance is available to help families report and manage power outages effectively.

    Report and Track Power Outages

    Insurance & Disaster Resources

    Guidance is available for navigating insurance claims and securing tax relief after disasters.

    Insurance & Property Tax Relief

    • California Department of Insurance: Assistance with wildfire-related insurance claims. Call 800-927-4357 or visit insurance.ca.gov.
    • LA County Assessor: Temporary property tax relief for damaged properties through the "Misfortune and Calamity" program. More information here.

    Assistance from Congressional Representatives

    Need help navigating federal resources during an emergency?

    Wildfire Preparedness and Safety

    If someone you know has received an evacuation order from an area with active wildfires, please encourage them to follow the evacuation order. To search for a specific address that might be impacted, visit protect.genasys.com. Evacuation shelters for residents and animals are available on https://lacounty.gov/emergency/.

    Being informed and prepared can save lives during a wildfire. Explore these resources for guidance:

    Power Outages

    Guidance is available to help families report and manage power outages effectively.

    Report and Track Power Outages

    Insurance & Disaster Resources

    Do you need help after a disaster?

    The federal government is providing support to families impacted. DisasterAssistance.gov can help you apply for FEMA disaster assistance and guide you to other resources to help you recover. Visit https://www.disasterassistance.gov/ or call 800-621-3362

    Guidance is available for navigating insurance claims and securing tax relief after disasters.

    Insurance & Property Tax Relief

    • California Department of Insurance: Assistance with wildfire-related insurance claims. Call 800-927-4357 or visit insurance.ca.gov.

    LA County Assessor: Temporary property tax relief for damaged properties through the "Misfortune and Calamity" program. More information here.

    DISCLAIMER: Please be advised these options are provided for your information only. The Los Angeles Unified School District does not support or endorse any of the businesses. Some of the options may charge fees, require creating accounts, and/or have special health and safety requirements. You are encouraged to visit the business’s website to obtain details.

  • Parent Portal

    The Parent Portal is your one-stop online tool for important information about your child. Using the Parent Portal, you access the instructional activities and resources for your child. Login or register today.

    A personal identification number (PIN) is required to allow your child’s school to verify you are the actual parent or guardian and have rights to the student’s information. You will need to contact your child’s school to receive your PIN in order to complete your Parent Portal registration. If you have questions about the Parent Portal, please call the Family Hotline at (213) 443-1300 between 7:30 a.m. and 5:00 p.m.