Asset Management's FAQs

  • I’ve been designated as an Instructional Device Manager (IDM), what steps do I need to follow?

  • My school has an IDM already, can we have more than one?

  • I need to access Remedy, what is the website?

  • I’m receiving an error when checking in or checking out, what do I do?

  • I want a report, where do I go?

  • I see different statuses in my reports, what do they mean?

  • I moved sites, but I've been designated as the IDM at my new location. Do I need to take the training again?

  • Can we use a scanner to input the asset tag?

  • I submitted a transfer request, but it was denied. Why?

  • My hotspot does not have an asset tag. What do I use?