To get help with using Focus Reporting & Dashboards, refer to the job aids and videos available directly in the application. Click below to learn where you can find job aids and videos.

How to Copy and Save a Shared XML Code (Job Aid)

If you receive an error message after a login attempt, refer to this job aid on Troubleshooting a 403 Error.

How to request Focus Reporting & Dashboards access via oneAccess CLICK HERE

Focus XML Code Job Aid

ITD Help Desk

If the available resources do not provide the assistance you need, click here to Submit a Service Request.  

Possible Service Requests for Focus include:

• Difficulty accessing the application
• Difficulty accessing a dashboard or report 
• Guidance in using filters on a dashboard  

To submit a request, choose Request Assistance with MiSiS. In the Select the Affected Module drop-down menu, select “MiSiS - Focus Reporting & Dashboards.”

Note: The ITD Help Desk cannot provide assistance with questions or concerns regarding available data. For questions about data on a dashboard, such as calculation or source information, refer to the relevant dashboard user manual to find Whom to Contact for Support.