Managing your NON-LAUSD Employee (Contractor) Account

A. General Information
B. Frequently Asked Questions
C. Update Information and/or Change your NON-LAUSD Employee Password

Update Information and/or Change your NON-LAUSD Employee Password

1. Please open the Single Sign-On landing page:http://MyLogin.lausd.net or http://sso.lausd.net
2. Select your role “Contractor, Community Members, Charter School Employees”.
3. Select “Change your current password, or review and update information about yourself”.
4. Type your SSO Username + @lausd.net such as cp-name.lastname@lausd.net.
5. Click Login.
6. Edit your personal information. This is meaningful for accounts with LAUSD e-mail. You may update your work location & phone number. When saved successfully, please allow up to 24 hours to see these changes in the Global Address Book.
   
   

   Note: If your changes are not reflected after 24 hours, please create a ticket for IT Help Desk using My IT:

   • https://lausd-myit.onbmc.com (login with your SSO Username + @lausd.net such as cp-name.lastname@lausd.net)
   • "Request Software Application Technical Support".
   • "Microsoft - Office".
   • "Incorrect/Missing Data".
   • "Please provide detailed explanation".
   • "Please select Operating System".
   • "Please select alternate phone number and when available".
   • "Submit Request".

7. To change your password, click Change Password.
8. Enter current password.
9. Enter a new password. The password must meet the new password requirements and will be measured by the password strength meter.
10. Confirm new password. To submit a desired password successfully, the password strength meter must measure your password as “fair” or better. A “weak” password will not enable the “submit” button.
    
    For problems with this procedure, please contact the IT Help Desk at 213-241-5200